TERMS & CONDITIONS
- ExcelParty.com is an online store specializing in party products like paper plates, paper cups, paper bags, balloons etc.
- By accessing our website, you confirm that you are at least 18 years of age or have the consent of a guardian to use our services.
- Excell Party reserves their right to refuse service to anyone.
- Excell Party makes every effort to ensure that all information displayed on our Web site is correct, sometimes errors can occur.
- If you submit any information to us, via the Internet , Excell Party carefully protects the privacy of your information and does not sell or pass on your name or personal information without your express permission.
PRODUCTS & PRICING
- All products listed on our website are described with accurate details to the best of our ability AND INFORMATION.
- Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. - In case of typographical errors or technical issues, ExcelParty.com reserves the right to correct pricing before processing orders.
ORDER & DETAILS
- Orders will be processed only after full payment is received.
- We accept payments through the secure gateways available on our platform.
- Once an order is placed, you will receive a confirmation email with order details.
SHIPPING & DELIVERY
- We deliver across India. Delivery timelines may vary based on location and product availability.
- Standard shipping times: 3–7 working days for metro cities, 5–10 working days for other regions.
- Shipping charges (if applicable) will be displayed at checkout.
- ExcelParty.com is not responsible for delays caused by courier partners, natural calamities, or unforeseen events.
CANCELLATIONS & REFUNDS
- Cancellation Policy:
- Orders once placed cannot be cancelled once they are processed/shipped.
- For cancellation requests made before dispatch, please contact us immediately.
- Refund Policy:
- We do not offer refunds for products once delivered unless the item is damaged or defective.
- In case of damaged or wrong products, customers must raise a complaint within 24 hours of delivery with proof (photos/videos).
- Refunds (if approved) will be processed to the original payment method within 7–10 business days.
RETURNS & EXCHANGE
- Due to the nature of party products, returns and exchanges are not accepted unless the product received is defective or incorrect.
LIABILITY
- ExcelParty.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.
GOVERNING LAW
- These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of Delhi & NCR courts.
